BACKSTAGE AT THE GRAND HOTEL UNION
A friendly receptionist at the main reception of the Grand Hotel Union directed one guest to one of the most famous restaurants in Ljubljana. In the lobby the one and only shoe cleaner was waiting for its first guests. A lively team of congress organisers was preparing plan for its conference with the first morning coffee at the Aperitiv bar. Later we learned that they are the guests whose conference is starting the congress season in Ljubljana’s largest convention hotel. Their punctuality depends on the consistency of railway schedules across Europe.
Grand hotel Union allowed us to look behind the scenes where the congress guests are usually not allowed to go. We found out what happens when the working method breaks down, what’s going on behind the scenes of the reception and who is the first to come to work…….